View Investment Rates

MemberCareCentre.jpg

Phone.jpg  1-800-563-6237
  519-886-4610

emailIcon.jpg  Send a message to:
  moreinfo@faithlifefinancial.ca

MailIcon.jpg

  470 Weber St. N
  Waterloo, ON N2J 4G4

Hours of operation
8:30am to 5:00pm (Eastern time) Monday to Friday

Member Care Centre online

MemberCareOnline.jpg

  How can we help?


I want to change my address, telephone number or email address
Notify us by calling Member Care toll-free at 1-800-563-6237.

I need to send notification of a name change
You can complete and submit our Name Change Request form on-line. In the following cases, supporting documentation is needed:

  • Remarriage - a copy of Marriage Certificate
  • Adoption or Application to Court - Legal name change document

Should a supporting document be needed, you can download and complete the Name Change Request form, and mail or fax the completed form to us along with the supporting document needed. If you have any questions, please contact Member Care toll-free 1-800-563-6237. 

 

PrintIcon.jpg  Download/Print forms

Contribution/transfer/reinvestment request - Savings annuity or RRIF

 Download (37 KB)

Contribution/transfer request - FORTRESS Funds

 Download (35 KB)  

Contribution transfer request - FORTRESS 2 Funds

 Download (36 KB)

Dividend request - Life insurance

 Download (29 KB)  

Request for pre-authorized debit (PAD) plan

 Download (63 KB)  

Revocable beneficiary designation

 Download (33 KB)

Looking for more information?

>> Head office
>> Regional offices

>> Find a representative
>> Products and services